Privacy Policy

Overview

This policy explains how Jaykar Solutions handles information you share when you enquire about our services. This website has no user accounts or payments. It offers an optional chat assistant that can store your contact details if you ask us to contact you.

How enquiries work

The WhatsApp and call buttons open WhatsApp or your phone dialler. Messages you send there go to us through WhatsApp or your telephone provider and are not stored by this website.

Chat assistant

If you choose "Contact me" in the chat assistant and submit the form, we store your name, phone number, optional email and message, the topic you chose, your preferred contact method and the page you were on, together with the date and time. This is saved on our own server and viewed only by authorised staff through a password-protected page. We use it only to respond to your request. We do not store your IP address with it and we do not sell it. You can ask us to delete it at any time.

Information we collect

Only what is needed to respond to your request: your name, contact number and the details required to explain or carry out the service you ask about. Further documents are requested only once you decide to proceed.

Sharing documents safely

Please do not send documents over open channels. We will tell you how to share them securely once you enquire. Never share OTPs, passwords or PINs with anyone, including us.

How we use it

To answer your enquiry, prepare quotations, carry out the service and coordinate with auditors, advisers, banks, government portals or other providers as needed for your request. We do not sell personal information.

Access, retention and deletion

Access to customer records is limited to staff who need it. Records are kept only as long as needed for the service and legal obligations, then deleted. You may ask us to delete your information by contacting us.

Analytics and cookies

We may use privacy-conscious analytics to count page visits and enquiry-button clicks. Fonts are loaded from Google Fonts.

Contact

Questions about this policy: jaikarsolutions@gmail.com.